Skip to main content
Webinar banner
How Leaders Support and Build a Culture of Process Improvement
Tools are important for problem-solvers, but what about leaders? What do they have in their toolkit to help build problem-solvers? In this webinar, we'll discuss actions, mindsets and tools leaders have to support and build a culture of process improvement.

- The definition of a leader
- The 4 components of a culture of continuous improvement
- The role of the leader
- How leaders build problem-solving cultures

Feb 28, 2019 11:00 AM in Pacific Time (US and Canada)

* Required information


Tracy O'Rourke
Managing Partner
Tracy is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. She is also a Lean Six Sigma Green Belt Instructor at UC San Diego and teaches in San Diego State University’s Lean Enterprise Program. For almost 20 years, she has helped leading organizations like Washington State, Charles Schwab and GE build problem-solving muscles.